Key Responsibilities
- Inspire and motivate the team to deliver top-notch service with a smile
- Oversee daily task to guarantee exceptional service to our customers
- Ensure food and cleaning processes comply with Health & Safety standards
- Create and manage staff rota, ensuring adequate staffing levels across the service offerings (coffee shop, salad bar and canteen)
- Assist in creating and managing the budget, tracking revenue and expenses and monitoring food and drink costs
- Working alongside the Chefs to ensure high quality food menus and offerings are provided
- Assist in managing and promoting the Hospitality presence; including TV screen displays and Campus Comms
- Assist with the planning and organisation of customer events
What You Need to Succeed
- Proven track record in a leadership role within the Hospitality industry
- Passionate about providing excellent service and creating a welcoming environment and culture
- Able to manage multiple tasks, especially during busy service times
- Able to manage a team and build strong relationships with team members and customers
- Competence in budgeting and managing costs
Not ready to apply just yet and would like to know more?
Speak to our HR team for the low down on Neon and our live vacancies.
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